The sweet and sour porked we ordered was stale that it wasnt hot and fresh like we ordered it. I feel that the food being made resembles a home cooked recipe like their fried noodles. Ive tried a lot of Chinese food and foo chow falls short of my expectations. Never Again.ģ번 모두, lemon chicken, fried rice with shrimp, shrimp with hot source 주문했습니다. If You want to get your food thrown at you, and be ignored for some food you couldve gone to your local a la carte place have at it, not for me.
Lunch shouldnt take 3hours when theres open tables. Service is SO BAD! Most Wait staff are just miserable and dont care about what you want or need, they get to you on their time. As long time customers, we have given it more than its fair share of second chances. Over the years the service went out the door followed by the price and the quality of food being its last victim. Now the history: My family had been coming to this place for a long time. First, the point: food is okay but the service is HORRIBLE! Like they want you to walk out horrible. I still enjoyed my time and the restrooms are nice (though a bit warm). No words out of his mouth.Ĭustomer service is a large part of running a business and without adequate customer service, its simply not worth visiting. The waiter quickly places the bill on the table. No suggestion for another meal or discount.
Eventually, the chefs peek out from the kitchen (no hair nets dressed in regular clothes) giving me unfavorable looks.
Later, I find pork in this rice and instead of being professional about the situation, the employee denies it and brushes it off saying comments like "oh the chef only adds a little bit". Im vegetarian and clearly expressed this before the meal and to avoid meat products while cooking it. I visited this restaurant yesterday and ordered the vegetable fried rice. With a restaurant where its employees do not care, I simply dont trust them with my food to begin with. The food may taste good, but the customer service is horrid and the restaurant fails to care about its customers at all. Youll either really like it or think this place is mediocre. I will not be returning to this restaurant! This place is a joke and their service is horrific. I took a picture of him to put on Yelp, and he rushed over and said "make sure you add my name, Im Nick" and he quickly walked off as he swung his hair back at me. The waiter saw this and was getting irritated I could tell.
We all began discussing this rude behavior, and the customers near us were all coming to our table and laughing as well. He reached the middle of the restaurant and yelled back, I am the manager duh. I asked him if I could speak to the manager, and he walked away. Moment later he came back with our plates of food, and he literally slammed the plates on he table and food spilled onto the table. Im 5 minutes he returned with cooked noodles, and they were hot and fresh. I asked him if he could cook them and he sighed and took the plate off the table. Within moment he can back with the soup, and the noodles. I then asked if he could check in back and he quickly rushed away from the table. I asked him how that was possible, and he said we dont.
I asked if we could have crispy noodles and he told me no. Shortly after being seated a waiter came to our table and we all ordered. I came in for lunch and was seated immediately. I have been coming here for years, and after today I will never be back.